1. About SXEFIT Studios

SXEFIT Studios is a women-focused fitness, pole, aerial, dance and confidence-building studio based in Heckmondwike, West Yorkshire.

We offer fitness classes, personal training, pole dancing, aerial activities, children’s circus programmes, courses, workshops and private gift experiences.

These terms explain the conditions applying to our services. Specific booking or membership terms provided at purchase also form part of the relevant agreement.

Legal business name: Sxe Fit LTD

Contact email: Sxemethod@gmail.com

Business address: 17 Alfred Street Heckmondwike Wf160JL

2. Bookings & Payments

• Classes and private appointments should be booked in advance unless otherwise agreed.
• Bookings are subject to availability, eligibility and safety requirements.
• Payment may be required before a booking is confirmed.
• All advertised prices are in GBP.
• Customers must provide accurate booking and contact information.

3. Our 24-Hour Cancellation Policy

• Customers should contact SXEFIT at least 24 hours before their scheduled session.
• Cancellations with less than 24 hours’ notice may result in the session fee being forfeited.
• Missed appointments without notice may be charged in full.
• Requests made with sufficient notice may qualify for rescheduling or credit, subject to the booking terms.
• If SXEFIT cancels a paid session, an appropriate replacement or refund will be offered.
• Late arrivals may be unable to participate where safety would be compromised.

Statutory consumer rights remain unaffected. Charges will be applied fairly and proportionately.

4. Membership Agreements

SXEFIT offers several membership options. The price, included services and minimum commitment are confirmed when joining.

• Membership payments are due according to the agreed schedule.
• The applicable minimum commitment will be disclosed before the customer joins.
• Written cancellation notice can be given during the minimum term, but ordinarily takes effect no earlier than the end of that term and the applicable notice period.
• Cancelling a standing order or other payment instruction does not itself notify SXEFIT of membership cancellation.
• Membership benefits are personal and cannot be transferred without permission.

Requests for early cancellation or suspension will be considered fairly, including serious injury, illness, disability or significant changes in financial circumstances.

Nothing in these terms removes statutory cancellation rights or permits unfair charges.

5. Missed Membership Payments

• Membership payments must be made by the agreed due date.
• Members will be contacted regarding overdue balances.
• Access may be temporarily suspended while properly owed payments remain unresolved.
• SXEFIT may seek lawful recovery of outstanding contractual payments.

Any action will be proportionate and consistent with consumer law.

6. Personal Training & Programmes

Personal Training, Sxefit in Six and Restart & Rebuild programmes are designed to support individual fitness and wellbeing goals.

• Session allowances, duration, pricing and inclusions are confirmed at purchase.
• Appointments are subject to our 24-hour cancellation policy.
• Participants should follow instructor guidance and communicate any concerns.
• Individual results vary and cannot be guaranteed.
• Nutrition guidance does not replace professional medical care.

7. Gift Vouchers & Private Experiences

SXEFIT Private Experience Gift Vouchers offer selected one-to-one experiences including Pole Dancing, Aerial Hoop, Aerial Silks, Chair Dance and Personal Training.

• A £40 voucher covers one 60-minute private experience.
• The chosen experience is selected during purchase.
• Gift vouchers are issued after payment confirmation.
• Sessions must be arranged in advance and are subject to availability.
• The experience must be completed within the stated 12-month validity period.
• Each voucher can only be redeemed once.
• A minimum of 24 hours’ notice is required to request cancellation or rescheduling of a booked experience.
• Vouchers cannot be exchanged for cash, except where required by law.
• Expired vouchers are not automatically extended, although exceptional circumstances may be considered.

The expiry date must be disclosed before purchase and supplied with the voucher. Statutory refund and cancellation rights remain unaffected.

8. Fitness, Pole & Aerial Safety

Some SXEFIT activities are physically demanding and may involve specialist equipment, coordination, flexibility or working at height.

• Participants must follow the instructor’s safety instructions.
• Equipment must only be used as authorised.
• Appropriate clothing and footwear must be worn.
• Injuries, pregnancy or relevant medical concerns must be disclosed where they may affect safe participation.
• Participants must not attend while impaired by alcohol or drugs.
• Instructors may adapt or stop an activity where reasonably necessary for safety.

9. Medical Screening & Liability

Participants may be asked to complete a medical screening questionnaire before beginning certain activities.

Customers should obtain medical advice where appropriate before participating.

SXEFIT will take reasonable care in providing its services.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded.

10. Children’s Circus & Junior Classes

• Children must be registered by a parent or legal guardian.
• Emergency contact information must be accurate and current.
• Relevant medical and accessibility requirements should be communicated.
• Children must follow appropriate instructor guidance.
• Parents or guardians must follow published drop-off and collection rules.
• Photography and promotional use of children’s images require appropriate permission.

11. Studio Behaviour & Respect

SXEFIT is committed to providing a respectful, supportive and non-judgemental environment.

Bullying, harassment, intimidation, discrimination, threats or deliberate misuse of equipment will not be tolerated.

Serious misconduct may result in suspension or removal from activities, subject to contractual and legal rights.

12. Courses & Workshops

• Course dates, duration, price and any prerequisites are confirmed before purchase.
• Participants should attend scheduled sessions.
• Missed sessions do not automatically entitle customers to replacement lessons.
• Rescheduling or credit is subject to the relevant course terms and consumer rights.
• Significant course changes or cancellations by SXEFIT will be addressed with appropriate remedies.

13. Changes to Classes & Timetables

We may occasionally need to change instructors, class times or operational arrangements.

Reasonable notice will be provided wherever possible.

Where a material change affects a customer’s contracted services, applicable cancellation and refund rights will be respected.

14. Online Purchases & Consumer Rights

Different statutory cancellation rules may apply depending on the type of purchase.

Certain leisure activities booked for a specific date or period may be exempt from the standard 14-day cooling-off period.

Other online service purchases, including some memberships and vouchers, may carry statutory cancellation rights.

Customers will receive the relevant cancellation information before committing to purchase.

Nothing in these terms affects customers’ statutory rights.

15. Photography & Marketing

Photography and video recording may take place during designated studio activities.

Identifiable customer images will only be used for promotional purposes where an appropriate lawful basis and any necessary permission exist.

Additional safeguards apply to images of children.

16. Privacy & Personal Information

SXEFIT processes customer information where necessary for bookings, payments, communication, safety and business administration.

Health information is handled with appropriate confidentiality and data protection safeguards.

Further information will be available in our separate Privacy Policy.

17. Complaints & Contact

We aim to address customer concerns promptly and fairly.

Please contact us with details of any issue involving a booking, payment, membership or service.

Website: www.sxefit.com

Email: Sxemethod@gmail.com

18. Changes to These Terms

These terms may be updated to reflect operational or legal changes.

Changes will not retrospectively remove customer rights under existing contracts without a lawful basis.

19. Governing Law

These terms are governed by the laws of England and Wales, subject to applicable mandatory consumer protections.